We are a staff of Social Workers and Licensed Counselors.

Experienced working with a diverse population, helping our client’s work through life’s daily challenges and emotional issues.

We are led by our Founder and CEO, Nicoletta Pallotta, MD, LCSW-R.

Dr Nicoletta Pallotta LCSW-R

Head of Clinical Services

With decades of knowledge and continuing hands on experience of women’s mental health care, coupled with commitment, passion and dedication to women’s needs, Dr. Pallotta is distinguished as a true visionary of women’s mental health care.

“As a team, we are committed to providing mental health services in a private, comfortable and confidential environment. I work closely with all of our Counselors on a regular basis to ensure our patient care is both comprehensive and flawless.”

Nicole Montesani

Head of Operations

Nicole has been Head of Operations for BCS Group since 2004. She has been instrumental in creating the BCS online program that has allowed BCS-talk to exist and grow. With a background in Finance in the mental health care industry, her knowledge, expertise and her dedication to helping people, has helped make BCS-talk the affordable solution for mental health care for all.

Donna Cavalluzzi LCSW

Head of Supervision

I have over 20+ years of experience as a therapist, with a specialty in Women and Adolescent Health. I provide a safe and warm environment that allows the client to engage with me in their process of change. I have advanced clinical expertise in the areas of interpersonal violence and will work with the client to bring back their self-esteem and function in the world independently.

For our clients convenience, we have also developed an icon system to help you choose the right Counselor for you, they include:
Faith Based
Social Justice Issues
Trauma + PTSD
Women Issues
Cognitive Behavior Therapy (CBT)


Heather Kehoe, LMSW

I am passionate about my work with clients, families and service providers to formulate appropriate plans of action to ensure healing and positive qualities of life. I believe in the social justice of all humans, and strive to be a strong advocate for those whose voices have been oppressed.

Angela Roth, MA LMHC NCC

I support and assist you in the counseling process to encourage you to grow and gain tools to help you change. I will use counseling theories and treatments that will work best for you. Some therapies I use are cognitive behavior therapy, cognitive restructuring theory, social learning theory, person centered therapy, psycho-spiritual model of counseling with a Christian worldview for faith based clients.

Darlene Albury, LMSW

I am a qualified license therapist that brings more than 25 years of experience to the field of social work. I received my master’s degree in Clinical Social Work from Hunter College School of Social Work, New York, NY. Area Of Expertise: Depression. Individual/family Counseling. Anxiety. Parenting. PTSD. MICA. Relapse/Relapse Prevention. Family Reunification. Self Esteem. SUD. ESA. Advocate.

Shantel Johnson, LMSW

Through my strengths based, solutions focused approaches, I warmly support adults, adolescents, women, LGBTQIA+ and many others in highlighting unique qualities to enable them to overcome life’s obstacles. My intuitive nature has also been effective in providing culturally responsive and anti-oppressive approaches that helps individuals build resilience to weather life’s storms.

Elaine Hernandez-Cordova, LMSW

I use a variety of approaches to guide my client’s, based on strength’s based perspective. I use Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Motivational Therapy and psycho- education. My experience includes partnering with my client’s particularly with addiction, mental health and dual diagnosis.

Athena Motal, PhD, LCSW-R

My simple goal is to help you cultivate your inner strength to overcome seemingly insurmountable obstacles. When life gets too difficult, as it can for anyone, it is often easy to forget how capable you are. If you find yourself struggling, it will be my privilege to help you tap into that strength and resilience you may have forgotten you have. Together, we will navigate and understand those complexities, so that we can identify the steps and solutions that will lead toward resolution.

Jill Ceder LCSW

My style is both insight-oriented and solution focused. Through exploration of feelings, behaviors and life choices, I help clients reach their goals and make positive changes in their lives. My specialty areas include maternal mental health, parent education & support, relationship issues and life transitions.

Ouida Malik, LMSW

I work with individuals who are experiencing a variety of problems ranging from behavioral problems, academic failure, depression, anxiety, PTSD, bipolar.disorder. I am skilled in utilizing CBT, Psychodynamic therapy, insight oriented, supportive therapy, motivational interviewing and play therapy.

I conducts sessions in English or Bengali.

Heather Hansen LMSW

I consider my clinical lens to be eclectic in nature. Some specific treatment modalities of focus are mindfulness practices, motivational interviewing, cognitive behavioral therapy and dialectical behavioral therapy. As a clinician, I approach this work with the mindset that everyone has their own personal toolbox, full of ways to keep them safe and deal with life situations. My job as a professional is to help make those tools stronger and work more efficiently for the client.


Ami’s passion comes from a personal place that has been a staple in her professional work as she is eager to guide those who want to move forward with their lives while they are experiencing their own healing and recovery journey. Ami’s skills include cognitive behavioral therapy, mindfulness therapy, goal therapy, dialectical behavioral therapy, couple’s counseling, grief counseling, crisis intervention, and working with young adults in the LGBTQIA community as Ami is an ally.